Frequently Asked Questions

Here is a comprehensive guide on how to get started on our platform: https://platomath.com/signup-instructions

No, you do not. However, you cannot change your starting point after signing up, so make sure you are completely sure of what worksheet you want to start with before setting your starting point. Doing the placement test will help you in that task.

You cannot change your starting point after signing up, so make sure you are completely sure of what worksheet you want to start with before setting your starting point. Doing the placement test will help you in that task.

Our emails may go to your spam folder. If you are not getting our emails, make sure you entered in the correct email address, and then check your spam folder.

No, there are no startup or hidden costs. The monthly subscription fee is the ONLY fee you'll be paying.

No, you do not need to sign a contract or make any sort of commitment. You can cancel your subscription anytime.

It depends per program and per location (and potentially package). Mathnasium can cost from $250-400 per month. Kumon can range from $150-300 per month. It really depends.

Yes

Yes, we accept our payments through Stripe, so our website stores NONE of your payment information. It is extremely secure.

Right now, we are giving out free subscriptions to users willing to test and provide feedback to our platform. Email support@platomath.com if you are interested.

You receive personalized worksheets every day that are automatically assigned based on your child's progress and performance.

From 1-4 worksheets. You get to choose this when you sign up, and you can adjust this number anytime in your profile settings.

Yes, you can change the daily worksheet count anytime through your profile settings.

The platform covers 5 levels (Mercury, Venus, Earth, Mars, Jupiter) spanning basic addition through long division.

Take the free placement test to get a recommended starting level, or choose based on your child's current math abilities.

Yes, worksheets are available 24/7 and you can complete them whenever convenient for your family.

The system tracks performance and will provide additional practice on challenging topics through the repetition-based approach.

The platform automatically tracks scores, completion rates, and adjusts future worksheets based on your child's performance.

Yes, you can either print worksheets for paper-based work or complete them directly online using the answer form.

No problem - the worksheets will remain on your dashboard and you can complete them when convenient, though consistency is recommended for best results.

The instructors at traditional programs are often highschoolers with little teaching experience. Math-wise, our curriculum is meant for children starting their math journey, so they have no advantage there either. You, the parent, can provide just as strong an experience as the instructors, if not better. If they still need in-person instruction afterwards, the price savings between us and traditional programs will allow you to find high quality 1-on-1 tutors.

Khan Academy is not a repetition focused platform. Although it has great video-based instruction, the key highlight of Plato Math is its repetition-based approach. Your child will do thousands of questions per broader topic. Khan Academy does not provide the same volume of questions.

Any device with the internet

No.

Email support@platomath.com, and we'll try to help you out.

Email support@platomath.com.

Worksheets reset each day at midnight Pacific time. We've configured it this way as it's most convenient for the worksheets to change when it's nighttime

On the dashboard, click 'My Profile' at the top of your screen. There, you'll be able to adjust your profile.

On the dashboard, click 'My Profile' at the top of your screen. Scroll down to the bottom of the page. There, you'll be able to cancel your subscription so you're not charged. Because there is no start-up fees, this is effectively a subscription pause.

Navigate to the sign-in page, and click 'Forgot your password?'. Complete the steps to change your password.

Yes, you can resubscribe and your progress will be saved.